Knowing Me, Knowing You, AHA!

Terms and Conditions of Booking

Please read these Terms and Conditions of Booking before submitting your Booking Request Form (‘The Blue Form’) as these contain important information related to your visit.

Are You Attending With a Friend, Companion or Family Member?

If you are attending this event at Scargill House with a friend, companion or family member and you wish to share a room with him/her, you must enter his/her name in the window on the Booking Request Form.  Also, the friend, companion or family member must complete a Booking Request Form of his/her own and enter your name in the same window.

Payment

All visitors to Scargill House are required to pay a non-refundable deposit.  For the Knowing You, Knowing Me, AHA! event, the deposit will be £60 for the whole weekend or £10 for the day pass (for Saturday 27 April only).  The balance of your event fee will be payable by the end of February 2024.  Bookings are not complete until you have received confirmation from the Association of Christian Writers. Details of how to pay your deposit will be sent to you by email, after you have submitted your Booking Request Form (‘the Blue Form’).

Cancellations

We regret that we have to apply charges for all cancellations.  We are a charity and late cancellations may severely compromise our budget, as well as depriving others of the opportunity to attend.  Obviously, we don’t like asking you for money if you can’t come, but ACW would still have to pay the Scargill Movement for your reserved place.   We therefore recommend that you take out travel insurance or be prepared to bear the following charges should you cancel:

• Before 29 February:  your deposit
• Between 29 February and 28 March (inclusive): 50% of full fees.
• On and after 29 March:  full fees.

It may be possible to transfer your booking to somebody on the ACW waiting list (if we have a waiting list) and, in this case, we would not have to charge you the full fees.  However, this is beyond our control and we cannot guarantee this.

For anyone who might hesitate about attending this event for financial reasons, there is an opportunity to apply for either to the Scargill Bursary Fund, or for an ACW bursary fund (for ACW members only), to subsidise the booking fees.

Dining and Diets

Guests and the Scargill Community eat together in the dining room.  Scargill offers family meals, home-cooked and high quality.  They can cater for vegetarians, vegans and all medically essential diets, provided they know about them beforehand.  Please help the kitchen at Scargill by fully completing the question on the Booking Request Form about dietary requirements, food allergies and intolerances.  There is no special dress code for the dining room.

Smoking

Smoking is not allowed in any of  buildings at Scargill House.

Accommodation

In spirit of generosity, ACW will make en-suite rooms available to those who would not be able to stay at Scargill without ensuite accommodation.  If you do need an ensuite room,  we ask you to explain why in the appropriate box ‘Explain why you would not be able to attend this event at Scargill House if you could not have an ensuite room’, which is on the Booking Request Form (‘The Blue Form’).   All information you provide on this form will be treated in strictest confidence and used only for the purpose of making your stay at Scargill House more comfortable.  Any ensuite rooms not assigned according to specific needs will be allocated using a random draw – definitely not first come/first served.

Disability Access

ACW will always try to accommodate people with a disability.  In particular, the following is available at Scargill House:

• Two wheelchair accessible rooms with ensuite toilet and shower
• Wheelchair access to the dining room, chapel and Marsh Lounge
• Hearing loop systems in the main meeting rooms
• Deafguard bedside fire alarm monitors.

However, the layout of the building makes access to some areas of the house difficult.  If you cannot climb stairs, please tell us at the time of booking.   We are unable to offer care ourselves, so we ask that you bring your own carer if you need this support.  We will offer your carer a 20% discount on booking fees.  If you do need to bring a carer with you, please enter his/her name in the appropriate place on the Booking Request Form.  The carer will also need to complete a form of his/her own,

If you need to bring an assistance dog. you must tell us using the ‘Is there anything else you would like to tell us’ section on the Booking Request Form.

Pets

As much as the Scargill Community loves animals, guests are not permitted to bring pets with them to Scargill House. The ONLY exception is for assistance dogs. It is not permitted to leave dogs in a car while you attend an event at Scargill House.

Special Needs

Everyone is welcome at this event at Scargill House, including those with special needs.  Please indicate any specific needs you have in the ‘Is there anything else you would like to tell us?’ section on the Booking Request Form.  We may need to talk with you by telephone to discuss whether we can meet your particular needs.

Climate Stewards

There will be an opportunity during your stay at Scargill House to make a donation towards offsetting the carbon footprint from your journey through Climate Stewards.